Most IT support goes to voicemail.
Mine picks up.
No voicemail. No ticket system. No waiting two days for a callback. One person who knows your setup.
Free 15-minute call. No sales pitch. 716-462-5573 · See plans
- Call answeredDirect line. No ticket. No callback window.
- Connected remotelySecure remote session. No waiting for a visit.
- Problem foundExplained in plain language
- FixedYou get back to work
- Your setup, rememberedNo explaining it from scratch next time
What does waiting
on IT cost you?
Move the sliders to your numbers. It is simple math: people stuck, times their pay, times the hours they wait.
a month in paid time spent waiting. That is $4,500 a year.
Let's cut that downCounts wages only. Lost sales, missed calls, and overtime to catch up are extra.
Simple. Direct.
Done right.
You call
Direct line. I answer. We figure out what's happening. No ticket. No callback window.
I fix it
Remote or on-site. Fast. Plain-language updates throughout. No surprises on the invoice.
I remember
I learn your systems once. Then I remember. You are back to running your business, and I'm one call away.
You work directly with George.
No call center. No ticket queue. No handoff to a junior tech. Over 20 years of experience, and the person who picks up the phone is the person who does the work.
Get your free consultEverything tech.
One contact.
Remote support
Most issues solved remotely using AnyDesk. Fast, secure, no waiting for someone to show up.
On-site support
Hardware problems, network setups, new equipment. Buffalo area. I come to you.
Network & WiFi
Routers, switches, access points. Slow network? Dropped connections? Fixed.
Email & Microsoft 365
Setup, migration, troubleshooting. Outlook problems, shared mailboxes, spam filtering.
Security & backup
Antivirus, ransomware protection, backup strategy. Sleep at night knowing your data is safe.
Printers & devices
Printers, scanners, phones, tablets. If it has a power button, I can help.
The guarantee
If I can't solve it, you don't pay. That's the guarantee.
Friday night. 10pm. Ransomware scare.
Client called. First ring. I picked up.
We isolated the machine, verified backups, and had them back online by Saturday morning. No data lost. No panic. That's what direct access means.
Pick what fits.
Scale when ready.
Scoping Session
A clear number before anything starts
Remote or on-site
Direct access to George
Standard
IT, web, or AI support
Remote and on-site
Direct access to George
Save $50 vs. hourly
Premium
IT, web, or AI support
Priority response
Direct access to George
Save $200 vs. hourly
Deluxe
IT, web, or AI support
Priority response
Direct access to George
Save $600 vs. hourly
Social media plans start at $450/mo
Sound familiar?
Not here.
When something breaks, you call me directly. Not a call center. Not a ticket queue. Me. If I can't solve it, you don't pay.
Questions, answered.
Do you offer on-site IT support in Buffalo, or is it all remote?
Both. Most issues are handled remotely through AnyDesk, and on-site visits are available across Buffalo and the surrounding Erie County area for hardware, network setups, and new equipment.
Will I get the same person every time?
Yes. You work directly with George on every call. There is no call center, no ticket queue, and no handoff to a junior tech.
How much does IT support cost?
Plans start at $750 for six months, which includes up to 10 hours at $75 an hour. Annual plans are $1,400 and $2,600, and a one-time scoping session is $80.
What happens if you cannot fix the problem?
You do not pay. If I cannot solve it, there is no charge.
How fast will you respond when something breaks?
You call a direct line and reach George, not voicemail or a ticket system. Many problems are sorted out on the first call and handled remotely right away, and on-site visits are scheduled as quickly as the situation needs.
Let's talk.
15 minutes. No sales pitch. I'll tell you if I can help.